Customer Reviews

“Excellent Carer”

“Andy is amazing. It gives us great peace of mind to know that he pops in to keep an eye on dad and to give him the support he needs during the day.Overall we are delighted”

“My mother is fairly able, just cannot use her left hand at the moment as she fractured her wrist. So Ellen doesn’t need to do very much, just empty the commode in the morning, get her meals and do the washing. It is hard for my mother to find her enough things to do to fill her hours! She finds the stairs hard work: her bedroom is at the top of... the (3-storey) house, and I know it’s a effort for her to get up there. However, she is very kind and always cheerful, and very willing to do whatever is required. My mother likes her.read more”

“I liked that she took her shoes off when she entered, was aware that my needs may not be the same as others. She was very attentive to my particular needs and went out of her way to ensure I was comfortable, safe and happy as possible”

“Ali is very professional experienced insightful sympathetic and understanding”

“Mary is supportive thoughtful experienced and understanding”

“Derek is thoughtful knowledgable and trustworthy”

“Jatin was kind and flexible in his approach to my mum but it became clear my mum would have preferred a female carer to have done most of the care just because of the male/female factor which of course is not his fault . But he was very accommodating”

“I only met Naz the once ... she had a warm caring personality and seemed to grasp straight away the”

“We are very grateful to Sharon for providing excellent care and being a pleasure to work with!”

“Susan was very kind to my Auntie who was suffering from vascular dementia and did not make it easy for Susan to help. She was very patient, trying several times to gain entry and always sending me messages when it was difficult to get in or do her work. She always took time to have a coffee with my Auntie and talk to her properly which I think is... something that was very important to my Aunt.read more”

“Heidi was soft and gentle spoken. She was very reliable on timing and kept the house clean and tidy. Took care of the household chores. However on the "caring" side she is quite regimental and less flexible with timings. She also got tired quickly. A pleasant person to have around.”

“Sharon is a very cheerful, competent and reliable carer. We hope to call on her again, when necessary.”

“I have not yet met Marion but she gets on well with the live in carers and they are very happy with her. She has been flexible as one of the other carers is ill and she has come in early to cover. I look forward to meeting her and we are very happy.”

“Hailey is pleasant and willing to do what is needed .”

“Helen is bubbly and caring and intuitive. My husband is confident and relaxed in her care - so glad she's come to join us!”

“Justyna is gentle, kind and very warm, helpful and competent.”

“Stacey has been to take Peter out 3 times now and is due again today. She is pleasant, helpful and reliable and Peter has enjoyed his outings with her.”

“Sharon provides genuine loving care and we thank God for her. Her professional standards and capabilities are excellent and she goes above and beyond all that is required in providing care.”

“Andrew is providing an excellent standard of care. He is very kind, considerate and professional. We are very happy to have Andy's help.”

“I liked Funmi but cant give her a full review as I3 hours is not long enough to fully assess someone”

“Marieta is different from anyone I have met and has wonderful qualities. She is superb and goes above and beyond. It is unbelievable how good she is.”

“Halima is fabulous and highly recommended”

“Halima has made a big difference to our recovery from surgery, She is kind and friendly and gives personal care with respect and dignity.She keeps a check that all is progressing well and is punctual”

“Odeta is a lovely lady and we always enjoy her coming. She is very good with my dad and I always feel that he is in safe and reliable hands.”

“Catherine has been supporting my father since the beginning of the year and as I have said in my previous feedback she is an essential member of the team around my father. We and Dad would be lost without her.”

“Jane is absolutely fantastic. She has knowledge of what needs to be done, deals with everything in quiet, understanding and delicate way. She has a lovely sense of humour and my mother really looks forward to her visits. As I live abroad it is a tremendous relief for me to know my mother is in such good hands.”

“Justyna is kind, considerate, patient and gentle. She is keen to please, communicates well and has quickly gained the confidence of my husband who has dementia.”

“Excellent and does everything I ask her to do”

“Sharon has been a great help with my husband who has dementia , Taking him out for tea to different venues and has plenty of ideas for things to do. She is flexible in what help she gives,bringing Peter to collect me after a cataract op when I couldn't drive and looking after him when I had to go to London unavoidably. She is cheerful, capable and... reliable and I wouldn't hesitate to recommend her to others who need a carer.read more”

“Nicola is a caring and attentive good humoured professional. She has become a member of the family whilst also keeping a professional approach. Very very pleased with our work with Nicola.”

“Jacqui has a tremendous ability to establish a friendly and respectful rapport and is a great professional.”

“Sharon is delightful. She is punctual, reliable, very caring, gentle helpful and tactful and with an infectious sense of humour. I don’t know how we ever managed before Sharon!”

“Thanks to Emma for becoming a valuable part of the team looking after my grandmother!”

“Gail has been a very good carer and very reliable.”

“She is excellent she gives wonderful care to my parents under sometimes difficult conditions.She understands them very well.”

“Justyna came to care for my husband for one hour a day for 5 days whilst our usual carer was away on holiday. We've met Justyna before and like her. She's very kind, considerate and caring with my husband.”

“Sylvia is very helpful and extremely flexible which has been great over the past couple of weeks. We do like her!”

“Sharon has a very gentle patient attitude with my husband who often needs a lot of persuasion to cooperate.”

“She is providing excellent care for my uncle 3 nights per week, and has been reliable and conscientious.”

“Jackie has been providing care and support to my father for five-days a week since Feb 2018. She quickly gained his trust and established a great rapport and always delivers on what she says she will do – nothing is too much trouble, from buying him puzzles, taking the dog and dad for a small walk, to mowing the lawn. Dad looks forward to Jackie... visiting and the dinners which she warms up, combined with the gentle reminder to take his medication shortly afterwards. The stimulating conversations instigated by Jackie keeps Dad’s mind active; this combined with the many books she has brought to read keeps him fully engaged despite his dementia. Without asking, Jackie routinely provides progress and feedback reports – this is nicely reassuring for me as I like to know how things are going. I am confident in leaving Dad in the care of Jackie as I know she will do more than is required. Her skill, compassion and understanding is outstanding, which Dad and I greatly appreciate. Thank you.read more”

“Helen is extremely kind and helpful,nothing is too much trouble. She is very resourceful and has given nothing but the very best care.”

“Excellent in all aspects of caring for my husband who can be very awkward. Well done Jackie”

“Justyna could not have been more attentive and caring towards my mother in her last day with us or more supportive towards us. She also supported us after my mother’s death with care, support and efficiency. I would highly recommend her.”

“Jane is a lovely, experienced carer. She is gentle, respectful and attentive to her clients needs. Despite the first hesitation to receive any help, my mother now looks forward to the days when Jane comes. They talk and laugh together and it really brightens up my mother's day. Jane also keeps me informed with updates over email. We are really delighted that we found Jane.”

“A warm, friendly personality; always punctual with a cheery greeting; sympathetic , patient and caring, and nothing too much trouble. 5 star indeed.”

“Justyna is a kind, conscientious carer with a fine attention to detail. She is thoughtful and considerate and nothing is too much trouble.”

“Jayne is wonderful. My husband really looks forward to her visits. She is calm, kind and competent and cares about our wellbeing.”

“Angela is very good with my dad - they know quite a few of the same people so have lots to talk about and he feels very comfortable with her”

“We all feel very blessed to have Alina caring for our father, who suffers from dementia. She is knowledgeable, efficient and very caring. She has developed an excellent relationship with him. The balance between caring and professionalism is a fine line and Alina instinctively gets it right. This is not something that can be easily taught, which is why I know we are lucky to have her.”