Hourly care

“Always friendly and helpful ”

“I feel supported by the team at TrustonTap, and reassured that they are careful in selecting carers, and attentive to the details when setting up a connection between carer and client. ”

“Always friendly and helpful ”

“Polly has been very helpful.”

“Support has been very professional this is the first care company that take time out to send me weekly statements and follow up keeping me updated.”

“Great support ”

“Alison has supported my mother to adapt to this change in her life. She is very independent and has needed sensitive and kind reassurance to adapt to accept help . She has been great and very understanding of her feelings.”

“Always friendly & helpful”

“The team have always been very helpful, and well organised to support us when needed.”

“Responsive, thorough, supportive and caring as ever. Excellent service ”

“Good”

“Alison has supported my mother to adapt to this change in her life. She is very independent and has needed sensitive and kind reassurance to adapt to accept help . She has been great and very understanding of her feelings.”

“ I’d been planning to arrange extra care for Mum for some time but was rather pushed into sorting it out when I broke my arm 3 weeks ago. It only took a couple of days to arrange everything and any questions I had were answered quickly and efficiently. Thankyou ”

“I am very grateful indeed for all the help you have provided in finding such good carers It has been a very difficult time and I could not have managed without such help. Very many thanks”

“It is a little early to say. So far all is well.”

“Always friendly efficient & helpful ”

“Very happy with TrustonTap...I feel the agency definitely provides professional and friendly support and fills a gap in the care system (those who don't immediately qualify for NHS care but require "looking in on" to check everything's OK. Provides great peace of mind for myself and my brother...thank you!”

“Cannot praise TrustonTap enough. Great speedy communication. ”

“Jenny has been with us now for about 5 years and quickly became a friend of the family. She is reliable, efficient, good on hygiene, cheerful, kind, helpful, and caring. She will engage dad in conversation, always listen and be interested in him, and cheer him up if he’s down – and me as well! Always a ray of sunshine when she comes”

“Good”

“I have been very impressed by the professional and friendly team at Truston Tap. I feel very supported by them and would highly recommend them. ”

“The match up was very quick, and an absolute perfect match for me. Couldn't ask for anything more! Thank you TrustonTap! ”

“Great service from Lottie, thank you ”

“Prisca provides a very nice relaxed atmosphere of support & care. I really appreciate that she is a family person & brings fresh air to the role , which can feel only about 'older people' & all a bit clinical. ”

“Efficient, seem to have thought about and care for their staff too, which is important to me and my mother.”

“Lottie and the TrustonTap team are always so supportive. The improvements to booking and assessing availability are a huge help. The emails with information about Covid and where to find support was also much appreciated.”

“Great job, as ever. It took a week or so to get the right person, but it was all good.”

“Always listened to my brief - good at reminding or checking in without making me feel 'hustled' - compared with other agency experiences TrustonTap are a huge relief. I & my siblings who have to manage every aspect of my mothers life particularly appreciate the contemporary payment system. I would & have recommended TrustonTap to my peer group .”

“Can’t fault TrustonTap ”

“The system has worked very well to date”

“It has all gone remarkably smoothly, thank you”

“Always very responsive and helpful whenever I have had to ring up and ask for changes to my Mum’s weekly routine. I am very grateful for the help given by Trust On Tap.”

“No issues at all. Great service, good comms.”