Hourly care

“We have only just started using TrustOnTap but so far, from care to admin, has been exemplary. Thank you. ”

“Our first experience of ToT, which was some months ago, was not good, but on this latest occasion when Aamena was recruited has been excellent.”

“Any queries I have had in setting up the arrangements with engaging Hailey Hammond have been quickly dealt with on the phone, thank you.”

“Faye was fast, efficient and mucked right in, not shying away from hard work.”

“Very impressed. ”

“GOOD... shame it is not open over the weekend...”

“The request for feedback came after the first visit. It is unreal to form an opinion so soon.”

“The service is efficient, thoughtful and excellent overall. Thank you”

“Easy to communicate with the team, I find emails easier than phone calls working around my father's needs and TrustonTap is set up for that. Clear and straightforward documents/communication from the team.”

“Just so quick to set up - I very much like the direct communication with the carers but support from the office when needed. Efficient and straightforward paperwork.”

“Cathy was able to do an introductory visit with my carer, once I had spoken to William & explained the need for it. Perhaps it should be made clear to potential clients, that an introductory visit needs to be booked with the carer & Truston Tap.”

“I'm so impressed with the service. Just a few gaps we couldn't fill but overall a very positive experience, thank you.”

“Excellent Sales Team, very resourceful and responsive. However, the switching invoice values from sleeping to waking nightcare with no notice at all was poorly communicated, while acknowledging that that change was due. A simple call or warning e-mail would have been prudent.”

“TrustonTap were very quick in finding us a carer-especially as it was at short notice. They have been most helpful in all aspects ”

“Emily at TrustonTap is very helpful and meets my expectations of someone in this position.”

“Excellent. Swift response, flexible provision, ongoing advice and help when needed. We will recommend you to anybody we hear of needing support. Thank you very much.”

“Excellent. Swift response, flexible provision, ongoing advice and help when needed.. We will recommend you to anybody we hear of needing support. Thank you very much.”

“Everything was sorted over the phone for my 94 year old parents when Dad's dementia got too hard for Mum to cope with. Although my sister & I go most days, we cannot be there all the time so knowing Hanna was going in was a great help.I would recommend Trustontap to anyone who needs care in the home.”

“I have found everyone I have had contact with, friendly and helpful. and would have no hesitation in recommending TrustonTap to anyone who needs help”

“They seem to be less negative about providing cover for holidays and sickness and happier to at least attempt to find someone. My only criticism is the communication out of hours and how I contact anyone in an emergency to get care. ”

“Really great service”

“Brilliant company and communication is one the best I’ve come across ”

“Trust in Tap have been extremely helpful and have responded swiftly to any enquiries. The process for finding carers is very straightforward.”

“Supporting 100% no complaints ”

“Very Helpful”

“The team are great and very helpful especially for someone like me who was arranging care fir the first time and didn’t know where to start! ”

“I needed to book care for my parents at short notice. I had never done anything like this before but the team made it all very easy. ”

“Very prompt help from Emily at a busy time of the year she went beyond her remit to be helpful.”

“Excellent support at very short notice will recommend Julie”

“Very happy with TrustonTap's support”

“The support has been excellent.”

“I really struggled to locate a carer for the short time I had grandpa to stay. Found TrustonTap, Nicky was matched for what I needed and everything was so simple and worked out perfectly!”

“I found the whole process efficient & sympathetic. Very friendly lady contacted me & kept me well informed. Excellent service!”

“The team are all FAB!”

“I have only recently employed your services but am very happy so far”

“Support was arranged quickly and effectively.”