Live-in care provides full-time care and support from a dedicated carer who lives with you in your own home, who understands your specific needs and routines however complex they may be.
A professionally trained carer lives with you in your own home to provide constant care whenever you need it.
Most elderly and disabled people would prefer to be cared for in their own home than have to move to a residential care home. No upheaval, no disruption and allows you to be independent, stay close to friends and maintain your hobbies.
Live-in care will provide aruond the clock with a care program tailored to your needs.
Talk to one of our friendly team today on 0808 278 1112
Live-in care is the ideal for those who may be needing support with a range of everyday tasks such as personal care, cooking, cleaning and general companionship, allowing them to continue living in the safety and comfort of their home.
A change in circumstances or health may mean that you or your loved one no longer feel safe or happy on your own.
Live-in care may be a short-term solution to meet an increase in care needs due to illness or post a hospital discharge. For others, it may be a long-term solution as their care needs change.
Increased vulnerability due to frailty, can have an enormous effect on someone who is living at home and struggling to cope. Live-in care can support someone to maintain independence and is a great comfort for families.
Why live-in care
Live-In care with TrustonTap can be a more effective alternative to a care home, allowing your loved one to stay safe, healthy and independent in their own home. It provides a dedicated, private service with the consistency of one trusted carer who is able to meet your care needs at all times.
Whether it’s for live-in companionship or more complex care for those with advanced care needs, many of our live-in carer professionals are experienced to assist with a range of conditions such as Physical and Mental Disability, Dementia, Parkinson’s, MS or Palliative Care.
Live-in carers move into a spare room within your dwelling and are there to assist with everything compassionately, professionally, and attentively.
How to get started with Live-in care
We will show you a selection of carers and help you find one that meets your care needs and matches your personal requirements. We understand that this match must be just right for your loved one. Only the most dedicated carers are taken on by us. Less than 5% of applicants pass our strict application, referencing and training process.
Frequently asked questions about live-in care
- How much does live-in care cost?
As Live-in care is a personalised service the rate can vary in certain circumstances, but typically the Standard Live-in care package is from £1,225 a week. This will vary according to the skills and experience of the carer. Costs will be higher for the care of couples or for complex care engagements. This can be discussed with you in your initial conversation with the Live-in Care expert team.
Unless otherwise agreed, carers’ costs are inclusive of travel to and from you at the start and end of the assignment. Their pro-rata rate is payable for days of arrival and departure.
Additional fees and services are limited and the family can help by giving the carer time off now and again reducing weekly or annual costs. The only additional costs are a food budget (typically £30/week) and travel allowance. You may need to make some modifications to your property. See How to make your home safer.
- How do I find the right live-in carer for me?
You will talk through your family’s situation with one of our expert Live-in Care advisers. They will ask you a number of questions about the care you need and then match you with the most suitable available carer. The recommended carers are based on your loved one’s individual needs and personality and you are able to review their profiles and their introductory video.
We make recommendations as to who may be able to help you or your loved one.
You would then review their profiles, choose your preferred carer and make contact with them to arrange an introductory phone or video call.
- Do I pay any upfront fees for a Live-in Carer?
No. Payment is weekly in arrears once the booking has started and, throughout the course of any contracts you have with your carer and payment services are managed on their behalf.
- Can I get help with funding care?
If the person receiving care has assets of less than £23,250, they may be eligible for support from their local authority for funding with live-in care.
- Do I employ the Live-in Carer?
All our Live-in Carers, whether provided directly by us or by our partners across the UK, are self-employed.
- Will my Live-in Carer cook for me?
Depending on the nature of your requirements and care agreement, your live-in carer will shop for food and prepare nourishing meals for you.
The cost of meals for the carer (or any other type of benefit in kind) is not deductible from the invoiced cost of providing the services.
- How many days and nights will my Live-in Carer work?
A Live-in Carer resides in your home and is there to assist as required by the terms you discuss and agree prior to the booking starting.
Although the Carer lives in your home, they are not expected to care 24 hours a day. On average, a Live-in Carer may typically work 8-10 hours a day/ 7 days a week. You should discuss the required role and tasks with your carer when they begin the assignment. If you believe that their average daily hours will be longer than this, you should make this clear.
Each Live in Carer requires a formal break of 2 hours each day. This time should be taken during daylight hours. It may be agreed that some of these hours may be banked to provide longer periods of time off on a day that suits you and them
If you need Hourly Care while your Live-in Carer is off, TrustonTap will be happy to assist.
- Will they drive? Do they have their own cars?
Many of our Live-in Carers are drivers and will be happy to drive you wherever you need to go. If you wish your Carer to use your car, you will be responsible for checking that they have a valid driving licence and that it meets your own insurance company’s policy and criteria.
Any expenses as a result of driving will be charged on a weekly basis.
- What are the domestic expectations for a Live-in Carer?
A separate bedroom should be provided for Live-in Carers. This room is for the carers use only and will be regarded as their personal space.
As your Live-in Carer may spend their breaks and downtime in their room; it is nice for them to have furnishings such as a comfortable bed, bedside table, chest of drawers, wardrobe, an armchair, desk and television where possible. In almost all cases, wifi connection is essential.
It is the responsibility of the Customer to provide ample food; clean bedding must be supplied for live-in carers, as well as adequate cleaning materials to carry out cleaning properly.
Carers should not use the customer’s telephones (whether landlines or mobile) other than on the customer’s behalf.
Live-in carers are not allowed to smoke or drink alcohol in the Customer’s home.
They are not permitted to accept gifts from Customers over the value of £10.00 and they are not allowed to lend money to or borrow money from any Customer.
- What are the cancellation fees if my live-in care needs change?
We recognise that you may need to cancel your Live-in support arrangements and encourage you to make this clear as soon as you are able
Notice periods are bespoke to each carer engagement and will be agreed upfront with any booking. If you cancel the booking after the TapTeam Live-in carer’s assignment has begun, you should pay no cancellation fee as long as you are able to give 14 days’ notice.
- Does Live-In care save money compared to a care home?
The cost of Live-In care may seem expensive but compared with a care home it is probably more economic. With live-in care, property is excluded from the means test. A big advantage of live-in care is that it gives people a better chance of keeping the family home, as the local authority financial assessment excludes your loved one’s property (as they’re still living in it). You can stay a home and will not be forced to sell you property so the property may increase in value.
What our customers say
JW, Kings Sutton31/05/23
“Linda is kind, has excellent communication skills, intuition, experience and a great sense of humour”
“Absolutely superb - Hanna is a super friendly and caring person, always happy and mum adores her. Perfect with all communication we have had with her, and hope to continue receiving Hanna's care.”
“I engaged Julie to get me washed and dressed while I recovered following a fall. She made the whole experience enjoyable, and I looked forward to her visits. She has a very good, friendly and no-nonsense manner.”
“Petra is a star and is very conscientious and hard working, but always with a smile”
“Samson has a wonderful nature. He is a friendly person and a very hard worker. He also has a very high standard of work which is pleasing.”
“Debbie has been wonderful and a real support for my sister since looking after her these last six months. Debbie is reliable, caring and always keeps us updated on her visits which is invaluable and very much appreciated. ”
“Melinda is so cheerful and helpful and such a fun person to be with. You can never feel fed up when she is around!”
“Samson is kind, thoughtful and empathic. He has such a lovely manner that immediately puts you at ease. This is really important as my son suffers from mental health including high anxiety. We have only known Samson for a short while but he is helping my son with his gentle, pro-active support. ”
“Exceptional carer, goes above and beyond. Very polite and kind ”
VT, Bampton (West Oxfordshire)09/05/23
“Gail has been excellent. I can not fault her at all.”
VT, Bampton (West Oxfordshire)09/05/23
“Angela has been excellent. I can not fault her at all”
“Debbie has provided consistent and reliable care for my clients who have benefited enormously from her support.”
“The most outstanding carer my mother has had over the last 10 years. Fantastic lady. ”
“Sophie is reliable, supportive and caring. Is willing to help mum in anyway .”