grandmother

Live-in care

Affordable live-in, round the clock care from trusted, experienced carers.

Where do you need care?

Support is on hand with care at home you can count on.

Most elderly and disabled people would prefer to be cared for in their own home than have to move to a residential care home. Live-in care can provide 24/7, around the clock care at home, enabling you to maintain your independence and quality of life with a care program tailored to your needs or the needs of your loved ones.

A professional live-in carer can help you meet a range of needs:

  • Stay living in your home amidst your treasured possessions
  • Ultimate peace of mind no matter the hour of day or night
  • Remain a part of your community of friends and neighbours
  • A sense of security for those who feel uncomfortable being left alone overnight
  • Tailored, individual support to assist with your specific requirements

 

Who is live-in care suitable for?

Live-in care is the ideal solution for those who may be needing support with a range of everyday tasks like personal care, cooking, cleaning, and general companionship, allowing them the opportunity to continue living as they choose, in the safety and comfort of their own home.

How live-in care can work for you.

Live-in care via TrustonTap is simple and affordable when compared with many other care providers. It provides a dedicated, personal service with the consistency of one trusted carer who is able to meet your care needs at all times.

It is also often the most appropriate solution for those with advanced support needs. Many of our live-in carer professionals are experienced to assist with a range of conditions such as Physical and Mental Disability, Dementia, Parkinson’s, MS or Palliative Care.

Live-in carers move into a spare room within your dwelling and are there to assist with everything compassionately, professionally, and attentively.

Your Live-in Care questions answered.

How much does live-in care cost?

As Live-in care is a personalised service the rate can vary in certain circumstances, but typically the Standard Live-in care package is £849 a week. This will vary according to the skills and experience of the carer. Costs will be higher for the care of couples or for complex care engagements. This can be discussed with you in your initial conversation with the Live-in Care expert team.

Unless otherwise agreed, carers’ costs are inclusive of travel to and from you at the start and end of the assignment. Their pro-rata rate is payable for days of arrival and departure.

What will the carer be paid?

Our carers are better paid and more motivated than traditional agency care staff.  We see this as key to ensuring you have high quality, motivated carers looking after you.

How do I find the right live-in carer for me?

We make it simple. You will talk through your family’s situation with one of our expert Live-in Care advisers. They will ask you a number of questions about the care you need and then match you with the most suitable available carer. The recommended carers are based on your loved one’s individual needs and personality and you are able to review their profiles and their introductory video. we make recommendations as to who may be able to help you or your loved one. You only need to review their profiles, choose your preferred carer, and make contact with them to arrange an introductory phone or video call.

Do I pay any upfront fees for a Live-in Carer?

No. Payment is weekly in arrears once the booking has started and, throughout the course of any contracts you have with your carer and payment services are managed on their behalf.

Do I employ the Live-in Carer?

All our Live-in Carers, whether provided directly by us or by our partners across the UK, are self-employed.

Will my Live-in Carer cook for me?

Depending on the nature of your requirements and care agreement, your live-in carer will shop for food and prepare nourishing meals for you.

The cost of meals for the carer (or any other type of benefit in kind) is not deductible from the invoiced cost of providing the services.

How many days and nights will my Live-in Carer work?

A Live-in Carer resides in your home and is there to assist as required by the terms you discuss and agree prior to the booking starting.

Although the Carer lives in your home, they are not expected to care 24 hours a day. On average, a Live-in Carer may typically work 8-10 hours a day/ 7 days a week. You should discuss the required role and tasks with your carer when they begin the assignment. If you believe that their average daily hours will be longer than this, you should make this clear.

 

Each Live in Carer requires a formal break of 2 hours each day. This time should be taken during daylight hours. It may be agreed that some of these hours may be banked to provide longer periods of time off on a day that suits you and them

If you need Hourly Care while your Live-in Carer is off, TrustonTap will be happy to assist.

Will they drive? Do they have their own cars?

Many of our Live-in Carers are drivers and will be happy to drive you wherever you need to go. If you wish your Carer to use your car, you will be responsible for checking that they have a valid driving licence and that it meets your own insurance company’s policy and criteria.

Any expenses as a result of driving will be charged on a weekly basis.

What are the domestic expectations for a Live-in Carer?

A separate bedroom should be provided for Live-in Carers. This room is for the carers use only and will be regarded as their personal space.

As your Live-in Carer may spend their breaks and downtime in their room; it is nice for them to have furnishings such as a comfortable bed, bedside table, chest of drawers, wardrobe, an armchair, desk and television where possible. In almost all cases, wifi connection is essential.

It is the responsibility of the Customer to provide ample food; clean bedding must be supplied for live-in carers, as well as adequate cleaning materials to carry out cleaning properly.

 

Carers should not use the customer’s telephones (whether landlines or mobile) other than on the customer’s behalf.

Live-in carers are not allowed to smoke or drink alcohol in the Customer’s home.

They are not permitted to accept gifts from Customers over the value of £10.00 and they are not allowed to lend money to or borrow money from any Customer.

What are the cancellation fees if my live-in care needs change?

We recognise that you may need to cancel your Live-in support arrangements and encourage you to  make this clear as soon as you are able

Notice periods are bespoke to each carer engagement and will be agreed upfront with any booking. If you cancel the booking after the TapTeam Live-in carer’s assignment has begun, you should pay no cancellation fee as long as you are able to give 14 days’ notice.

how it works

Getting started with your live-in care

Explore other care options.

Hourly care

Flexible, hourly carers to assist with your general support needs, from food and meals to transport and personal care.

Hourly Care

Overnight care

Quality evening, overnight and morning hours care for enhanced support and peace of mind.

Overnight Care

testimonials

What our customers say about TrustonTap

information

Advice & Support

Whatever your situation, you’re not alone. Explore our advice and support archive for helpful insights and guidance.

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