How it works

How care from TrustonTap works

At TrustonTap we help remove the stress and work with you to provide flexible, personalised home care based on your specific requirements.

Finding the care you need doesn’t have to be stressful

We understand that making a decision about care is a big step. It’s often as a result of a change in circumstances, such as a decline in health, post-operative needs or that feeling of ‘just not coping’. Whatever care and support you need, our friendly team are here to answer any questions you may have.

Step 1

Give us a call

We really do take the time to listen to you. Arranging care begins by understanding all the things that matter to you , such as background, daily routine and lifestyle This is an informal chat where you can ask any questions or just get some advice. This helps us determine the most suitable carer in your local area. Things do change over time, which is why our dedicated team will continue to reassess what’s right for.

Step 2

Begin your search

We will show you a selection of the most those carers who are chosen for their character and values and are expertly trained to support older people. We try to closely match their interests, hobbies and personality with yours and hope that they can become a welcome friendly face you’ll grow to know and trust. Our visits are a minimum of one hour. This provides plenty of time for quality care whilst still leaving time left to chat and build a real relationship.

Step 3

Meet your carer

We will arrange for you to meet with the carer(s) we’ve matched you with, to ensure the match is right for you. Once you’ve had the chance to meet, we will help you make a booking with them at a time that works best for both the carer and you or your family.

Meet our dedicated
team of experienced carers.

Richard M

Oxford

Susan K

North Oxfordshire

Alison R

South Oxfordshire

Jessica S

Oxford

Angela K

West Oxfordshire

Sophie W

South Buckinghamshire

Laureen A

South Buckinghamshire

Steve G

Milton Keynes

Alhaji K

Reading

Stacy M

Slough

testimonials

What our customers say
about their carers

JC, Banbury

18/09/22

“Very good service my father was very happy with the care received when I was away ”

GK, Maidenhead

17/09/22

“Dobrila has only twice this week and this is her first week.”

4.3

SD, Carterton

16/09/22

“Nicola is a very friendly and helpful carer and we are getting on well ”

4.3

16/09/22

“Alison is organised and professional. She has just finished her second week and she is quick to pick up on things. She is doing a great job. ”

DH, Watford

09/09/22

“Lovely lady , who is helping me get by! Punctaliy good,work rate excellant with good attention to detail.”

MG, Witney

06/09/22

“Petra has provided night care for my parents. We can't fault her - reliable and caring, we have never had to worry!”

MG, Witney

06/09/22

“Tesni has provided wonderful care for my parents. Friendly, careful, and helpful, she couldn't have been better. We are very grateful for all she has done.”

CL, Witney

22/08/22

“Christine was reliable, friendly and competent.”

19/08/22

“Mohammed does what I need and have a good rapport John”

RS, Oxford

19/08/22

“Very prompt, attentive and made the whole process very easy from initial contact. Mum looks forward to her visit each day”

MB, Haddenham (Aylesbury Vale)

19/08/22

“Cheerful, willing, and able to help with anything needed. Pleasant personality.”

LR, Brighton and Hove

19/08/22

“Mum loved meeting Fay and is really looking forward to seeing her regularly”

AS, Witney

18/08/22

“Nicola has settled well into her role supporting MR and both client and wife have been very positive about her input to date. Nicola has been extremely flexible and accommodation of the clients needs. ”