How it works

How care from TrustonTap works

At TrustonTap we help remove the stress and work with you to provide flexible, personalised home care based on your specific requirements.

Finding the care you need doesn’t have to be stressful

We understand that making a decision about care is a big step. It’s often as a result of a change in circumstances, such as a decline in health, post-operative needs or that feeling of ‘just not coping’. Whatever care and support you need, our friendly team are here to answer any questions you may have.

Step 1

Give us a call

We really do take the time to listen to you. Arranging care begins by understanding all the things that matter to you , such as background, daily routine and lifestyle This is an informal chat where you can ask any questions or just get some advice. This helps us determine the most suitable carer in your local area. Things do change over time, which is why our dedicated team will continue to reassess what’s right for.

Step 2

Begin your search

We will show you a selection of the most those carers who are chosen for their character and values and are expertly trained to support older people. We try to closely match their interests, hobbies and personality with yours and hope that they can become a welcome friendly face you’ll grow to know and trust. Our visits are a minimum of one hour. This provides plenty of time for quality care whilst still leaving time left to chat and build a real relationship.

Step 3

Meet your carer

We will arrange for you to meet with the carer(s) we’ve matched you with, to ensure the match is right for you. Once you’ve had the chance to meet, we will help you make a booking with them at a time that works best for both the carer and you or your family.

Meet our dedicated
team of experienced carers.

Richard M

Oxford

Susan K

North Oxfordshire

Alison R

South Oxfordshire

Jessica S

Oxford

Angela K

West Oxfordshire

Sophie W

South Buckinghamshire

Laureen A

South Buckinghamshire

Steve G

Milton Keynes

Alhaji K

Reading

Stacy M

Slough

testimonials

What our customers say
about their carers

GM, Buckingham

13/01/23

“Maxine has been very supportive and informative, Jacob has grown in confidence, thank you”

13/01/23

“Tanya has been looking after my parents- cooking, cleaning, chatting and anything else that needs attention. Tanya is a very kind, dependable carer for whom nothing is too much trouble. I would highly recommend her!”

DT, Grantham

13/01/23

“Fabia has settled in well with mum she made a good impression with the detail she recorded at our first meeting. She has been so proactive organising things. Mum is so happy with her, she has such a caring manner and so helpful. Everything that mum needs fantastic”

AC, Middleton Cheney

11/01/23

“Nothing was ever any issue with her, if we needed her to come in early or stay late she was there. She was an Angel, I would give her 6 stars if I could! Would highly recommend to everyone. She is so lovely and everyone that meets her feels the same way. ”

PG, Middleton Cheney

11/01/23

“Shannon is one of the most attentive carers, she knows what to do and does it without needing to be told. She is very friendly and approachable. It was a pleasure to have her providing the care. ”

JR, Oxford

11/01/23

“Kanwal was a great person to have in our home. She provided calmness, steadiness, willingness to do anything. She did not wait to be asked, but sought ways in which to be helpful. We were of course pleased to get better, but still sorry to lose her.”

JG, Chalgrove

06/01/23

“Prisca has been an invaluable help supporting my dad and her patience and kindness have been boundless. ”

4.3

GW, Lympstone

06/01/23

“Bee has very quickly build an excellent relationship with my Mum and she really enjoys Bees visits, Bee is kind and thoughtful and is a pleasure having her as part of her family ”

HM, Oxford

06/01/23

“Nighat has been wonderful helping us start our care journey. She is insightful, kind, calm, helpful and pro-active with ideas of things to do with my father in law. She has been very flexible with bookings and responsive to messages. Nighat is well humoured and easy to communicate with and there is no awkwardness, she makes a range of situations feel normal and reassures all of us. ”

EM, Bletchingdon

04/01/23

“She is a very good carer, professional and reliable, always gentle and good humoured”

CG, Beckley (South Oxfordshire)

03/01/23

“Jennifer is kind and patient. She is a joy ”

CW, Horton-cum-Studley

30/12/22

“Very friendly, likeable lady. ”

TG, Long Hanborough

30/12/22

“Tanya is a very helpful and a value to your company . ”

EM, Bletchingdon

30/12/22

“PeterRicardo has been looking after my husband for about a couple of months now. He is an excellent carer, very professional and reliable and at the same time very kind and gentle. He is always good humoured and it is a pleasure to have him in our home. I trust him absolutely and wouldn’t hesitate to recommend him to anyone in need of a carer.”

LB, Kidlington

30/12/22

“Jolanta is very flexible about the care she gives and goes out of her way to ensure that dad has an enjoyable and fulfilling time when she is with him. ”