How it works

How care from TrustonTap works
how it works trustontap

At TrustonTap we help remove the stress and work with you to provide flexible, personalised home care based on your specific requirements.

how it works trustontap

Finding the care you need doesn’t have to be stressful

We understand that making a decision about care is a big step. It’s often as a result of a change in circumstances, such as a decline in health, post-operative needs or that feeling of ‘just not coping’. Whatever care and support you need, our friendly team are here to answer any questions you may have.

Step 1

Give us a call

We really do take the time to listen to you. Arranging care begins by understanding all the things that matter to you , such as background, daily routine and lifestyle This is an informal chat where you can ask any questions or just get some advice. This helps us determine the most suitable carer in your local area. Things do change over time, which is why our dedicated team will continue to reassess what’s right for.

Step 2

Begin your search

We will show you a selection of the most those carers who are chosen for their character and values and are expertly trained to support older people. We try to closely match their interests, hobbies and personality with yours and hope that they can become a welcome friendly face you’ll grow to know and trust. Our visits are a minimum of one hour. This provides plenty of time for quality care whilst still leaving time left to chat and build a real relationship.

Step 3

Meet your carer

We will arrange for you to meet with the carer(s) we’ve matched you with, to ensure the match is right for you. Once you’ve had the chance to meet, we will help you make a booking with them at a time that works best for both the carer and you or your family.

Meet our dedicated
team of experienced carers.


What our customers say
about their carers

I’m looking for a carer

Connect with a qualified carer near you

Find a carer

I’m looking for work as a carer

Talk to us and see how you can become a TrustonTap carer

Find a care job

Advice & Support


What you can expect from your carer

TrustonTap insists that all our carers deliver service and support to you to a very high standard.

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