How it works

How care from TrustonTap works

At TrustonTap we help remove the stress and work with you to provide flexible, personalised home care based on your specific requirements.

Finding the care you need doesn’t have to be stressful

We understand that making a decision about care is a big step. It’s often as a result of a change in circumstances, such as a decline in health, post-operative needs or that feeling of ‘just not coping’. Whatever care and support you need, our friendly team are here to answer any questions you may have.

Step 1

Give us a call

We really do take the time to listen to you. Arranging care begins by understanding all the things that matter to you , such as background, daily routine and lifestyle This is an informal chat where you can ask any questions or just get some advice. This helps us determine the most suitable carer in your local area. Things do change over time, which is why our dedicated team will continue to reassess what’s right for.

Step 2

Begin your search

We will show you a selection of the most those carers who are chosen for their character and values and are expertly trained to support older people. We try to closely match their interests, hobbies and personality with yours and hope that they can become a welcome friendly face you’ll grow to know and trust. Our visits are a minimum of one hour. This provides plenty of time for quality care whilst still leaving time left to chat and build a real relationship.

Step 3

Meet your carer

We will arrange for you to meet with the carer(s) we’ve matched you with, to ensure the match is right for you. Once you’ve had the chance to meet, we will help you make a booking with them at a time that works best for both the carer and you or your family.

Meet our dedicated
team of experienced carers.

Richard M

Oxford

Susan K

North Oxfordshire

Alison R

South Oxfordshire

Jessica S

Oxford

Angela K

West Oxfordshire

Sophie W

South Buckinghamshire

Laureen A

South Buckinghamshire

Steve G

Milton Keynes

Alhaji K

Reading

Stacy M

Slough

testimonials

What our customers say
about their carers

23/05/22

“Alison who is an excellent support care worker and is making a difference to our son's life (and ours). We are so grateful for all the help we have had from Trust on Tap. Thank you very much ”

FB, Bicester

23/05/22

“Tracy is excellent. We are both very happy with her, she is just lovely. ”

20/05/22

“She is a lovely lady and is so quick and efficient all done within the hour a great help to us both particularly as after my stroke in 2008 I am a little slow and quickly tire so thank you for finding her so quickly. It is all working so far. Many Thanks”

20/05/22

“Wonder arrived at stated Time and showered John and got him up all within the hour we couldn't ask for any more . Thank you so much for finding us such a good person to help out on alternate weekends ”

DV, Oxford

14/05/22

“Sadaf s help is very useful. Thank you ”

HW, High Wycombe

13/05/22

“Jolita is very kind, polite and respectful. She looks after me very well and is good company.”

SM, Oxford

13/05/22

“So far so good.. Sadaf is a lovely lady and very willing to help however she can, despite my mother in law being rather reluctant to accept help. Its early days but she seems very good.”

07/05/22

“Petra gave good Quality of care, we have only had two visits, as Petra"s car broke down, but looking forward to her next visit, when she will cover our carers hols. she is a very caring person, and we both liked her a lot.”

4.7

FW, Daventry

06/05/22

“Mum has found Mary`s care very helpful and seems to get on with her fine. She likes it knowing Mary is going in to support her on the days I am not with her. Mary has always arrived on time so mum knows exactly when she is going to arrive.”

LS, Blackwater

06/05/22

“My mum really enjoys her time with Prisca & we as a family feel that mum is safe hands ”

RK, St Albans

06/05/22

“Nida is always punctual, cheerful and helpful. I am grateful that she can take on an extra hour from time to time.”

DR, Bletchley

15/04/22

“Christine, who likes to be called Chris, is a very experienced carer which means that the patient has immediate confidence in her abilities. She has a very friendly personality and a helpful attitude.”

RM, Oxford

09/04/22

“Ana is absolutely wonderful, we are so lucky to have her caring for our elderly mother. She is very kind, gentle and very patient. Mum has really warmed to her. Thank you TrustonTap”

DW, Abingdon

08/04/22

“Petra is a lovely lady and has already bonded with Lee, my registered blind/ epileptic nephew. Although she has only been a PA to Lee for a few weeks the feedback from Lee is very positive, as he doesn't always bond with other PAs / carers easily. She appears very competent, reliable and has a good understanding of Lee's needs. I feel very happy that Petra is supporting my disabled nephew. ”