Not sure where to start?
Our care team are on hand to answer any questions you may have.
Give us a call today on 01865 951357 or
The care you need, when you need it most.
Our wonderful local carers provide hourly, overnight, and live-in care to help people live comfortably at home.
Average customer satisfaction rating
based on 1021 reviews
Average customer satisfaction rating
based on 1021 reviews
Providing the best possible care enabling people to continue to live comfortably at home
Why TrustonTap?
- Minimum one hour visits, so we can really get to know you.
- The same carer visiting each time whenever possible.
- Flexible arrangements based on your needs
- Dedicated care team to support you before, during, and after care
- Quality care for 30% less than most traditional care agencies
or talk to our care team today on
0808 278 1112
Experienced care,
when you need it.
when you need it.
Our wonderful local carers can support you or your loved one with:
- Personal care
- Companionship
- Hourly care
- Overnight care
- Live-in care
- Condition-led care
Not sure where to start?
Talk to our care team today on
0808 278 1112
We're here to answer any questions you may have
- How soon can I receive care?
-
Once we know your needs, we will approach our carers, who usually respond within 24-48 hours.
As soon as we know their availability we will send you their profiles. It’s then up to you to decide which carer you like and we can book that carer straightaway.
We recognise that it is helpful to meet a carer in advance of agreeing to an engagement. Where this cannot be easily arranged in person, we encourage you to arrange a video call (e.g. via Skype) with your recommended carer.
- How much does home care from TrustonTap cost?
-
Prices range from £15 – £25/hour depending on your care needs and carer experience.
- How do I find the right carer?
-
We will send you a selection of carer profiles and you choose your carer dependent on your specific requirements.
We will ensure that you have the same carer each time, we will not send you different carers without contacting you first. This is usually only due to sickness or leave.
- What checks are done on TrustonTap carers?
-
We carefully screen and interview all our trusted carers via a multi-stage recruitment process to ensure that all our carers are competent, compassionate, kind, honest and reliable.
Everyone is fully-vetted and DBS background checked.
Plus, we obtain two references on all carers that we take on, to ensure the good character of the people who will be supporting you.
We also conduct thorough individual interviews.
Over the last 3 years, we have taken on less than 5% of carers that have applied to us.
We only list those individuals who we would be happy to recommend to our own relatives.
950+ 5 Star Customer Reviews
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