Customer Reviews
4.9 / 5 based on 1,207 reviews
- 4.9 Quality of care
- 4.9 Reliability
- 4.9 Value for money
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“I have found that Sumaira was very helpful to Kathleen's needs. She is a great asset to TrustonTap care .”
RB, Aylesbury
30/09/19 -
“Charmin's help was invaluable. We found her efficient flexible and above all very compassionate in a difficult situation. We would not hesitate to recommend her or book her again if needed”
SE, Stratton Audley
27/09/19 -
“Karen is kind, thoughtful and calm. She has fitted in so well and we are very grateful.”
MG, Oxford
27/09/19 -
“Barbara was only needed for one week while we were away, but during that time, she was invaluable in looking after Mary. She helped her with her medication and generally made sure she was comfortable and happy. We would definitely ask her to help again if needed.”
MT, Marlow
27/09/19 -
“Lorraine is kind and caring and we got on well straight away!”
LH, Curbridge
23/09/19 -
“Great manner and experience. Couldn’t ask for a better carer for my father”
SM, Cuddesdon
20/09/19 -
“Patricia is a charming person, relaxed, adaptable and has fitted easily into our home.”
SC, Wolvercote
11/09/19 -
“Christine is very nice. She obliges with any tasks I require, However, Christine is very much- in my opinion - an hands on carer which I feel she`s AI at, but for me she is lacking in interest in hobbies etc that we could get into for my social activity. She`s a lovely lady and friendly.”
SD, Carterton
11/09/19 -
“Celine chats with my husband and I don't think that is easy! She is attentive and has helped when the occasion has arisen for which I thank her very much. Celine has also been able to come over on a weekend for which I am very grateful!”
JW, Wendover
04/09/19 -
“Prisca is extremely polite, caring and helpful. Knowledgeable and interesting conversation”
AS, Henley-on-Thames
30/08/19 -
“Gail is always willing to help and goes out of her way to assist me.”
GL, Witney
30/08/19 -
“Debbie has been extremely supportive, both friendly and professional. My wife now has gained a sincere friend and I have a little more peace of mind knowing that she is being looked after safely and with much kindness. I would have absolutely no hesitation in recommending Debbie and truly hope that that she and my wife remain firm friends. It gives me some much needed solace during this difficult time. Thank you.”
PD, Upper Tysoe
30/08/19 -
“helped me with my mum in the mornings,really good support”
PH, Witney
30/08/19 -
“We liked Sharon's bubbly personality and cheery nature. The downside was she wasn’t honest with us about seeking permanent employment elsewhere”
AS, Henley-on-Thames
30/08/19 -
“A real professional and a great pleasure to have around. Could not be bettered”
CD, Bampton (West Oxfordshire)
29/08/19 -
“Celine has been kind and calm. She has quickly learnt dad's routine and is utterly reliable. A real gem”
LT, Studham
16/08/19 -
“Sue is already a very valued member of our team. She always provides excellent care, is always kind, happily fits in with whatever is asked of her and regularly goes out of her way to be to provide a stimulating experience for my mother. I am really delighted with her contribution.”
AN, Bloxham
15/08/19 -
“Jackie has been excellent to date- really proactive and caring. We are delighted with her help and support.”
KB, Rhosllanerchrugog
12/08/19 -
“My mothers care & engagement is not completely straightforward ... some of her disability both physical & cerebral is hidden , Judith has both observed & engaged her with a really lovely attention to her nature & expert observation of her need to be managed , but not condescended to. An intellectually engaged & experienced person who seems to give a huge amount of energy & focus to her care. I almost don’t want to write any more praise & respect I have for this kind & expert person because I feel she will inevitably be snapped up & disappear. But after many many many carers she is very much valued.”
MM, Stonesfield
09/08/19 -
“Excellent. Experienced professional and very caring.”
MB, Benson
19/07/19 -
“Really nice lady my wife enjoys her company.”
DT, Bicester
19/07/19 -
“Antonella has made such a difference to my son. She is very calm, helps him practically and accepts him as he is which does wonders for his self-esteem. My son really likes Antonella and looks forward to her visits. Since she started working with him, he has begun to regain confidence and is making an effort to turn his life around. Antonella has made a difference to me too. I no longer have to try to help my son alone and there are fewer family conflicts. Antonella always responds to emails and contacts me when necessary which is very reassuring as my son is often out of touch when he runs out of data or has no phone. I am delighted that she has been able to continue working with him now he has moved.”
LG, Pangbourne
14/07/19 -
“Thoroughly satisfactory so far”
HD, Cumnor
13/07/19 -
“Toni is very dedicated to her work”
GT, Goring
13/07/19 -
“A very kind helpful person”
SI, Oxfordshire
12/07/19 -
“Six or so weeks into the arrangement, we are delighted with the help Richard is giving us. Nothing is too much for him and we also find him a very nice man indeed. Long may it last!”
BaMJ, Wheatley
05/07/19 -
“Jessica is a lovely person, thoughtful and kind. Very conscientious and willing to learn.”
GH, Oxford
05/07/19 -
“Ana is kind and hard working and Cornelia is really happy and chatty with her.”
CG, Beckley (South Oxfordshire)
30/06/19 -
“Angela has a lovely sunny presence and does not off load her own issues on to one!”
ED, Eynsham
15/06/19 -
“She has really tried to understand my daughter's needs, which are complex, and she has been flexible fitting in with Suzie's needs and her other demands the best she can. She is caring and approachable.”
PW, Oxford
14/06/19 -
“Very calm and helpful with Audrey”
MA, Oxford
24/05/19 -
“Angela is very caring she takes time to give mum full support. I feel very confident with Angela's reliability and would recommend her to any family or friends.”
GL, Witney
03/05/19 -
“Fantastic, reliable, very friendly towards the clients which is great.”
EB, Oxford
20/04/19 -
“Jatin is a lovely person and very kind and supportive.”
GJ, Oxford
19/04/19 -
“Debbie was cheerful and very supportive with good ideas about care. She is also very helpful on practical side of managing, care of laundry and general housekeeping. Most grateful for her help.”
MS, Bloxham
05/04/19 -
“Stella has been brilliant. I completely trust her to look after my mum when I am away or just having a break. I couldn’t have found anyone better.”
GH, Iver Heath
05/04/19 -
“My husband liked her cooking.”
DP, Oxford
05/04/19 -
“We were very grateful that Marten could start quickly and was very flexible in meeting Dad's needs. This was Dad's first experience of care and it worked very well. Marten was very reliable and we would have asked for his help for longer we're he not going away. He always did extra when asked, even helping Dad sort out his IT system. We would be happy to recommend him to others”
CM, Didcot
30/03/19 -
“Judith is just right for my husband's needs - very aware of them. Such a kind easy person to have around and very reliable. Most grateful”
MS, Bloxham
29/03/19 -
“Rita fits into family beautifully, quiet, considerate, careful and with lovely sense of humour. Could not be more pleased that she is able to help.”
MS, Bloxham
29/03/19 -
“Sophie is respectful, sensitive to my mother’s needs.”
HP, Longwick
29/03/19 -
“very good care and very kind person”
AK, Cassington
28/03/19 -
“Nicole was great, very quick on the uptake and careful, and caring. She came speedily when my Mum suddenly needed care and was in a lot of pain. Nicole knew how to manage personal care well as well as how to do this with a person with a painful broken limb. She treated my Mum with respect and compassion. She is great.”
JJ, Burwell
15/03/19 -
“Stella was an excellent carer for my father. She earned his respect and admiration quickly and this was down to her caring, kind and compassionate nature. She's intelligent and professional and always went above and beyond to make my father as comfortable and comfortable as possible. She was such a help to me as well as my father and spend much time talking and comforting me at the end as well. I would have absolutely no hesitation in recommending Stella as excellent Carer.”
MS, Otford
15/03/19 -
“Fay was an excellent carer for my father. She was polite and professional and always went above and beyond what was expected of her to see that my father's needs were met. She took on the role of being with my father to the end with compassion and care. She always kept me fully up to speed with developments and changes. She got results out of people like Doctors when I couldn't. She also made suggestions which were always in my father's best interests. I could not have asked for a better, kinder, more professional carer. I have no hesitation in recommending Fay as a carer.”
MS, Otford
15/03/19 -
“Very good care, Jane is an intelligent person who is able to work on her own initiative.”
SK, Solihull
15/03/19 -
“Excellent carer friendly reliable and so helpful. Knows what needs to be done and just gets on with it .”
MB, Benson
08/03/19 -
“She is very adaptable and good at DIY”
AJ, Watlington (South Oxfordshire)
03/03/19 -
“Debbie is gentle, calm and positive. She has really helped my husband and he always looks forward to seeing her.”
FV, Oxfordshire
02/03/19 -
“It seems to be going well - so very pleased. Jennifer interacts with Mum well and her care is appreciated. She is also flexible, so we may be able to ask her to increase hours”
LD
15/02/19