Providing the best possible care in Oxfordshire, enabling people to continue to live comfortably at home
- Minimum one-hour visits, so we can really get to know you.
- The same carer visiting each time whenever possible.
- Flexible arrangements based on your needs
- Dedicated care team to support you before, during, and after care
- Quality care for 30% less than most traditional care agencies
or talk to our care team today on
01865 951 357
We're here to answer any questions you may have
- How soon can I receive care?
Once we know your needs, we will approach our carers, who usually respond within 24-48 hours.
As soon as we know their availability we will send you their profiles. It’s then up to you to decide which carer you like and we can book that carer straightaway.
We recognise that it is helpful to meet a carer in advance of agreeing to an engagement. Where this cannot be easily arranged in person, we encourage you to arrange a video call (e.g. via Skype) with your recommended carer.
- How much does home care from TrustonTap cost?
Prices range from £15 – £25/hour depending on your care needs and carer experience.
- How do I find the right carer?
We will send you a selection of carer profiles and you choose your carer dependent on your specific requirements.
We will ensure that you have the same carer each time, we will not send you different carers without contacting you first. This is usually only due to sickness or leave.
- What checks are done on TrustonTap carers?
We carefully screen and interview all our trusted carers via a multi-stage recruitment process to ensure that all our carers are competent, compassionate, kind, honest and reliable.
Everyone is fully-vetted and DBS background checked.
Plus, we obtain two references on all carers that we take on, to ensure the good character of the people who will be supporting you.
We also conduct thorough individual interviews.
Over the last 3 years, we have taken on less than 5% of carers that have applied to us.
We only list those individuals who we would be happy to recommend to our own relatives.
800+ 5 Star Customer Reviews
“Very good all round support ”
“TrustonTap have helped our family to find carers a couple of times and we have found them to be helpful, easy to work with and reasonably priced. ”
AS, Letcombe Regis29/08/23
“They all work well”
“Keep doing what you are doing - well done.”
“Generally when I have needed support from T on T it has been good”
“Very helpful on the occasions that I have phoned. ”
“Wendy seemed to warm to Immy from the very first visit. All good so far and look forward to her next visit. ”
“Fantastic support from the team, couldn’t be better. Thankyou so much ”
“I found my experience withTrustonTap very good. They supported me with all the information looking for a carer and found me a suitable match. ”
“Staff are very helpful, and I know I'll get excellent service when required. Invoices and direct debits work very well, though no communication around one incorrect invoice.”
“The system run by the team reflects them, efficient and reliable. ”
“The central Team have been very efficient, caring and helpful.”
MS, Long Hanborough26/06/23
“No problems, very happy with the service from the TrustonTap team ”
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We provide consistent home care, home help, and companionship carers across Oxfordshire from £17/hour.
We provide quality private home care, home help, and companionship carers across Oxfordshire from £17/hour.
Our local carers offer quality care at home in and around Oxford, plus Banbury, Bicester, Kidlington, Woodstock, and Chipping Norton to the north of Oxford; Carterton, Witney, and Faringdon to the west; Thame, Chinnor, and Watlington to the east; and Abingdon, Wantage, Didcot, Wallingford and Henley-on-Thames to the south. We are pleased to be working with Oxfordshire County Council and other local organisations to support those in need of care at home.
From companionship to dementia care, whatever care & support you need, you’re not alone.