Customer Reviews

“Excellent”

“Nina is a lovely lady who mum really enjoyed coming to help her. She is very careful, left everything clean and tidy, and most importantly was kind, thoughtful and entertaining for mum. Would highly recommend her.”

“Simone is supporting me looking after mum who has dementia. Her care and compassion towards mum is outstanding. In a short space of time she has been able to get mum relaxed and settled with her and Simone washes, dresses and helps with personal hygiene. Simone will also sit with mum and chat over a brew, despite mum having quite severe language... and speech impediments. Simone takes this in her stride and shows such compassion. Simone is also so thoughtful toward myself as a career. She is always offering her help to lighten the load of daily life when caring for someone with dementia. Simone's support has allowed me to have some time for myself and I feel very confident to leave mum in Simone's care for a few hours. When I am out I no longer feel anxious and worried knowing Simone is caring for mum.read more”

“Absolutely wonderful Bindi is an absolute joy to be around. I couldn’t do without her now. She has totally changed my life and improves my confidence to do more. She is my Ray of Sunshine.”

“Early days but so far Letitia has more than met all our expectations and is very keen and willing to please my 93 year old mother.”

“We are very pleased with Jean Luc; he is punctual and very kind and gentle with my husband, He has given me a few ideas to help with care, He is very easy to get on with.”

“Lisette understood the nature of the support required from day one. I knew I could trust her straight away. As the main carer I was able to relax knowing she was the finishing touch to the care package. I hope to write more as time goes by.”

“We are extremely grateful. Gemma is kind and considerate and is making a significant difference to being able to support Mum and Dad at home.”

“My husband seems to enjoy her company. She appears to be very caring and chatty.”

“Although we have not known Shahena for long, she has impressed us with her kindness and softness in caring for our mum.”

“Caring, kind and happy to phone/text us as necessary”

“Nicky is a real gem! Such a star!”

“Hanane has adapted very quickly to the specific needs of my mother. She is very proactive, communicative and flexible as well as being extremely kind! Invaluable.”

“Reliable, very friendly and willing”

“Kind lady who does a wonderful job and my husband is very happy so that says it all”

“Very pleasant lady and always prompt”

“Having been very reluctant to have care for my husband, l am very happy that Daniel is providing it. Daniel is a amazing person who is always smiling , providing excellent care for my husband who enjoys the time he spends talking to him. Thank you Daniel”

“Excellent standard of care provided. Highly recommend.”

“TrustonTap were brilliant at looking after my 56 year old sister following a 9 week hospital stay and a major heart operation after heart failure. Emily and the team were quick to find the right live in carer for her and reassure me about having the right care in place for her hospital discharge.”

“Christine is caring, efficient and experienced in what she does. She is always punctual and cheery when she arrives and is very helpful in focussing on our immediate needs. We enjoy seeing her and she makes a very positive difference to our day.”

“Paul is doing an amazing job for us helping out when we need it most by being flexible with times and availability. Would 100% recommend Paul to others needing help.”

“Millie is reliable and usually informs me beforehand if she can't come. Friendly and helpful using her initiative if I'm talking to a visitor or doctor. I'm pleased I chose her. Maureen”

“Jean_Luc was a very friendly and sociable person. My husband enjoyed the time when Jean_Luc engaged in talking about their shared interest in football .My husband and myself are very happy the care he provided.”

“Michelle has provided excellent care and support to both of my parents. Michelle has provided care and companionship for my mum, who suffers with dementia, allowing my dad to be able to leave the house with absolute confidence that mum is in good hands. Michelle has also been able to provide dad with mental support and has shown him useful... practical tips to help with mum's care. (Dad is mums 24/7 main carer). I would have no hesitation in recommending Michelle, she is our go to carer when required.read more”

“Oliver, thank you for your hard work today. You were truly amazing. Your clients are very lucky to have you. Thank you again x”

“I cannot speak highly enough about Tara. She is prompt, efficient and thorough with the care she offers towards my mother. She has made the whole process a lot easier for the family and when we have had difficult situations, she has gone out of her way to assist, sometimes at very short notice. A very professional and caring carer. 5 Star review all-round.”

“Jules is an absolutely brilliant carer. She genuinely cares for our Mother and her well-being . Mother really likes her due to her calmness, kindness and the fact she is not at all patronising and talks to her as a friend. From our perspective Jules has ‘ticked all boxes’ and we can all sleep easy at night knowing she is there if needed. Jules’... level of communication with me has been excellent and as a family we cannot praise her enough - a big thank you to Jules!read more”

“Thank you for finding Mohammad to be my Carer while I was temporarily without care. He was punctual and polite. He fitted in quickly, remembering my routine from the first day. He is sensitive and intelligent, responding to conversation without talking too much. In the practical care he is gentle and thorough. He dealt efficiently with an... emergency. Altogether Mohammad has a thoroughly professional approach and is a friendly, helpful Carer.read more”

“Ewa is a joy to have in the house. She is a favourite of my adult daughter whom she helps with personal care and both love singing and laughing. A great asset”

“Laetitia improved as time went on - perhaps as she got used to her client. After being asked to text me after each of her visits, she did so, but showed little initiative if there was an issue.”

“Stasia is a very experienced carer and and knows how much support and care to offer, whilst letting my mother do things she can do for herself. She is kind and caring, communicative and reliable. I am very happy that we were introduced to her.”

“Mo Is an absolute Diamond as a Carer, he has bonded very well with Dad and he is a genuinely nice guy! he works very hard and goes above and beyond! I would Highly Recommend Him to anyone!”

“Erin is exactly what I needed right now. She’s always on time, very polite and helpful for my situation at the moment .”

“Jean- Luc was brilliant caring for my father. Respectful, Courteous and professional!”

“Tererai is a capable experienced polite dedicated carer. Good communicator & conscientious taking her job role seriously & returning to work straight after a hospital procedure. Thanking for taking my mother to church.”

“Melinda is very caring, kind with a sense of fun. She uses positive affirmations in motivating mum during her morning routine.”

“Absolutely wonderful! Has listened to everything that has been highlighted about the required care and also been proactive in making suggestions. Feedback always given so I know what has been done and what we could change. Has turned a reluctant client into a cooperative one receiving almost daily care - this is a big achievement!”

“She is ace. Absolutely wonderful”

“A gentle, caring, patient approach to caring for my mum.”

“Mark is kind, calm, patient and reliable. Everything you would want from a carer. My parents are delighted with the difference he has made to their lives. Thank you.”

“Bryony is extremely reliable, very willing , and shows a real understanding of care. She is also kind and displays both initiative and tact. Recently when our phone line went down and I was away, relying on it to communicate, she stayed with my husband until it was fixed.”

“Planned three hours three times a week interrupted by unexpected medical attendance, but other than that Annie has been great keeping me informed of any change of plan. She has a lovely, friendly personality..”

“Daniel is a one in a million. The help and care given is fantastic. Any problem will go out of his way to try and sort. An amazing gentleman”

“I can't fault Sophie but 7 days between visits is a long time. What she does is great. 3 star for value for money is not a reflection on her.”

“Judith is a Godsend! Judith is patient professional and kind and gives us total peace of mind. She’s understands Mums complex condition and is a wonderful chaperone and carer. Mum is less lonely and afraid and really looks forward to Judith visiting. We could not manage without her. Thank you Judith.”

“very helpful”

“very helpful”

“Irish is lovely, a real help and nothing is too much”

“Simone is a very friendly young lady, she’s always prepared to do anything asked if her, cheerful, lovely to chat with, doesn’t rush you, enjoying her company.”

“Huma is amazing. She is proactive in the care she provides, and she does this whilst respecting my choices and space. She has a lot of skills! Huma has helped me feel more organised and safe in my home. She helps me look after myself. She is patient, and excellent at communicating. We get on well, she is so friendly and kind. If you’re looking for... a compassionate carer to support you, Huma is wonderful. I can’t recommend her enoughread more”