Customer Reviews
4.9 / 5 based on 1,207 reviews
- 4.9 Quality of care
- 4.9 Reliability
- 4.9 Value for money
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“Mohammad is reliable, easy to talk and a happy personality. My husband doesn’t trust many people but is a good judge of character. Mo is so good with William. Really pleased to have his time .”
RS, Abingdon
19/03/24 -
“Michelle scores 10 out of 10.”
BD, Oxford
18/03/24 -
“Anna is caring, compassionate, diligent, efficient and flexible. I couldn't have found anyone better to have helped take care of my mum and give me peace of mind. Thank you very much to Anna for all that she did. Thank you to Trust on Tap for finding Anna.”
RM, Oxford
18/03/24 -
“Debbie has been brilliant in supporting Eric.”
HB, Oxfordshire
15/03/24 -
“Jack is a wonderful person easy to get on with. Very good with my husband. He is excellent look forward to seeing him on 27th March”
MA, Oxford
15/03/24 -
“Ghazala is so lovely, very chatty but also listens well. She is very caring and professional. I look forward to her weekly visit.”
DB, Oxford
15/03/24 -
“Veronica has quickly adjusted to my husband’s communication difficulties and manages to engage him in activities.”
JM, Benson
15/03/24 -
“Annie has been great. She is reliable and caring She deals with a difficult situation with a positive happy attitude. She has made life easier all the way round”
NC, Harwell
15/03/24 -
“Millie is a very friendly caring person. She is negotiating the difficulties of dealing with clients dementia very sensibly and tactfully.”
LR, Pyrton
15/03/24 -
“Gemma is a laugh whilst being thorough gentle kind reassuring. I recommend her.”
JN, Oxfordshire
15/03/24 -
“Helen is a very caring lady and looked after my mum with so much kindness . She was with mum from September 2023 until mum passed away on 4th February 2024 and supported me with the loss of mum”
DK, Buckinghamshire
13/03/24 -
“I have had Nicky for a few weeks now helping me with daily tasks. I am so pleased with her, she is so friendly and cheerful and I have no regrets in choosing her. She doesn't have to be asked to do jobs, I find she has done them! Thank you so much for providing Nicky.”
JC, Sonning Common
11/03/24 -
“Fay is a great help to Mum, primarily as company, for conversation at the end of the day. Fay also changes the bed, does the laundry and ironing and is generally incredibly helpful and willing. She has a lovely personality and is always cheerful, a real boost”
AT, Oxford
11/03/24 -
“Nicky is new to my parents but has been so great at providing the extra support that they and the rest of the family have needed already.”
BJ, Manchester
09/03/24 -
“Richard is kind and supportive, both of my husband -- and of me! He is gently encouraging and gets on well with my husband.”
NK, Oxford
08/03/24 -
“Ewa has been amazing. We started with just some cleaning for my father who at 95 had done everything himself and was reluctant to have help. Ewa won him over and recently after an illness we have had to increase the care. Ewa has been amazing -she is super efficient, is caring and notices any changes in my father. If there is weakness ,she immediately informs me . Thanks Ewa , we could not have managed to keep my father at home without you”
AH, Syresham
08/03/24 -
“Devinda has been brilliant with my husband from the start. She is so enthusiastic, kind and caring. She always wants to offer her best. Davinder is fully reliable, punctual and completes everything she is asked to do. We are delighted to have found her and will definitely be seeking her assistance in future.”
PM, Kennington
03/03/24 -
“Erin is a lovely kind caring young lady, nothing is too much bother. We are happy with her level of care”
LH, Wolvercote
01/03/24 -
“Since Annie has been visiting my uncle , he has been so happy. A complete change with his eating dinners & personal care. Absolutely amazing career. So pleased & feel very lucky to have Annie caring for him.”
EH, Oxford
01/03/24 -
“She was very patient with mum especially as mum didn’t always sleep at night very kind and thoughtful I would highly recommend”
WW, Chalgrove
01/03/24 -
“She is very sweet and kind. Nothing is too much trouble. She always asked before sharing food with mum and bought her a flower for valentines . I would highly recommend her. We thank you”
WW, Chalgrove
01/03/24 -
“Jolanta was very kind to mum it’s not been easy for us as mum can be nasty at times to her children. Jolanta respected our decisions as not to mention my name or say she was paid as this would have made mum shut down I would highly recommend her she was great and mum and the cat loved her .”
WW, Chalgrove
01/03/24 -
“Annie Griffiths is courteous, cheerful and extremely helpful and efficient. She has a range of skills and can also give helpful advice both on household matters and on tackling care.”
JT, Harwell
01/03/24 -
“Ngozi is a wonderful carer. She has looked after my mum for two months, as an overnight waking carer. She is kind, caring and supportive with a great sense of humour. As a family, we were delighted to welcome Ngozi into our home. She put my mum at ease and tended to her needs with great compassion. We fully trust Ngozi and would recommend her without reservation.”
EC, Buckinghamshire
01/03/24 -
“Ewa is like a breath of fresh air - and I think she brings a smile to everyone who meets her. She has enabled me to get out of the house and do fun things, but she also helps me clean the house without me asking. Ewa’s also a very good companion- willing to listen but also helps me put any anxieties away.”
SC, Wantage
29/02/24 -
“We have found Ewa to be reliable, well organised and skilled at identifying the individual care needs. She ensures that everything runs smoothly and gives us regular updates.”
SB, Richmond upon Thames
12/02/24 -
“I can trust her completely to do the job in the way that I like so no stress for my mental health We are on the same page with humour and how to relax properly and we also don't worry about time because she has the most important job in the world I used to care for my mum so I can spot bad carers instantly”
GC, Shenington
19/01/24 -
“Mum is not the easiest person to deal with but Lizzie has been very patient and kind always there for her Mum has become very attached to her and I see mum having a laugh with her which is excellent”
WW, Chalgrove
12/01/24 -
“Gemma is an absolute gem. Dad has Parkinsons and needs assistance with dressing and personal care. However, Gemma sees past this and treats my Dad with respect, humour and as a person. She is kind, sunny, chatty, time efficient, however doesn't rush Dad, fitted in immediately and spends time talking to him. We took her on a temporary basis just after Christmas which was a miracle really. Within 24 hours of searching the company found Gemma for us. She isn't far from Dad in distance, great rates ph and the care is wonderful, we are now taking her on, on a permanent basis. Thank you for such a great find.”
SB, Shipston-on-Stour
08/01/24 -
“Saima, was really friendly, warm and caring with our Mother. She was happy to do what was asked of her and used her initiative making good use of her time with us. We felt confident that our Mother was in safe hands. She was very professional and understanding - we would love to work with her again.”
AE, Oxford
05/01/24 -
“I couldn’t recommend Gemma enough. In the short time Gemma cared for my Dad she was very kind, caring and reliable.”
CH, Oxford
03/01/24 -
“Gothami has been excellent - very reliable, consistent and great at keeping me in touch about how the care is going with my client.”
HB, Thame
03/01/24 -
“Melinda has proved to be an excellent carer, and we are very glad to have found her.”
HW, Thame
30/12/23 -
“A very kind gentle lady”
RS, Kidlington
22/12/23 -
“Gothami is a truly warm and caring person and has succeeded in making my mother feel secure and happy when she is with her. I can go to work and leave her in Gothami's care with absolute confidence that she will be safe and that her day will be enriched.”
KH, Oxfordshire
19/12/23 -
“Julie has a very pleasant nature and is good company. She is kind, cheerful, and most importantly, provides a very high standard of care.”
HW, High Wycombe
15/12/23 -
“Gemma is caring and considerate. My husband responds well to her. She quickly fitted in to our household routine and is great to have around.”
VA, Freeland
15/12/23 -
“Very reliable and excellent support from Kristy.”
MR, Steventon
15/12/23 -
“Andrew provided our mother with care and companionship during her final months. The reassurance of having him there when we could not be was priceless.”
RE, Aylesbury
13/12/23 -
“Kristy has been brilliant with helping us with our uncle. She is great to communicate with and she keeps us updated after visits.”
DB, Thame
01/12/23 -
“Cannot fault Debbie and neither can my mother”
JR, Bampton (West Oxfordshire)
27/11/23 -
“Melinda is very good with mum who can be a bit grumpy she just carries on chatting and having a laugh at something on TV in the end mum gives in and joins Melinda with chat and can have a smile. Mum is very fond of Melinda. She does talk about her a lot , doesn’t remember her name but tells us that lady has been”
WW, Chalgrove
24/11/23 -
“Peter is very helpful, efficient and friendly.”
KE, Oxford
24/11/23 -
“Debbie takes the time to really understand the needs of our mum, thank you.”
JW, Sutton (West Oxfordshire)
24/11/23 -
“Dee is absolutely wonderful, kind and helpful. Mum Sheila really enjoys chatting to her and going on short walks weather permitting. Dee always communicates with my sisters and me, letting us know how things are and flagging things as required. We’re so grateful to Dee”
AW, Oxford
19/11/23 -
“Very good skills in helping my wife”
RM, Freeland
11/11/23 -
“Gessica is a very professional carer. She has supported our mum through assisting in physical exercise, and supporting her in the home. Gessica is a very reliable, caring and thoughtful individual. The regular adult interaction has has been essential for mum and she always smiles when Gessica comes to see her. I would highly recommend Gessica for her experience and personal attributes.”
CF, Slough
11/11/23 -
“Angela has been such a wonderful carer and friend to my mother. Her sense of humour and kindness has been exemplary. I would recommend her without hesitation”
LB, Buckinghamshire
07/11/23 -
“Easy going and friendly whilst being efficient. Providing good support for my father who enjoys Ewa's company and happy attitude. Mix of companionship and personal care. Good communications from Ewa - keeps on top of things.”
ST, Oxford
05/11/23 -
“Outstanding care, support and compassion from Milly. Will attend with gentle hands and a friendly face… and can even sing to you if you require. My mother has been looked after with personal care morning and night for the last 8 months, and Milly is a very supportive professional, and family orientated carer. 10/10 ??????????”
JM, Buckingham Park
05/11/23