Better paid carers, motivated to provide better quality care
Where do you need care?
Care is a calling. Our TrustonTap carers are there to provide support and companionship to those who need it, with the training, experience and skills necessary to ensure a better quality of independent living.
We believe you and your family should have a choice of the individual carer who supports you.
We also think it’s important that you have as much consistency as possible in who supports you, with the same friendly face delivering excellent care in a dependable fashion.
We offer a high standard of support and care at rates you can afford, using the latest technology to remove traditional agency costs and ensure you receive a saving of roughly 30% on the cost of your home care. The result? Better paid carers, for better care.
We understand the importance of trust. As a result, we only take on individuals that we would be happy to recommend to our own relatives. As such, we insist that all TapTeam assistants deliver service and support to you of an exceedingly high standard.
We have worked with regional authorities to establish a quality standard to measure our carers and to ensure that they are capable and qualified to deliver excellent care to you. Carers that fulfil all the criteria of the TrustonTap quality standard are endorsed with the QPC (Qualified Professional Carer) accreditation.
What is the TrustonTap Qualified Professional Carer accreditation (QPC)?
We take less than 5% of carers that apply to us. Our applicants are required to answer 180 questions, provide two references and undertake two interviews as well as a face-to-face induction. We confirm their identity and rights to work in the UK, ensure that they have enhanced DBS, and check and record their relevant training certificates. All our carers are self-employed and must be registered with HMRC.
All our carers must complete annual refresher training in safeguarding, manual handling and first aid. Additionally, TrustonTap has £5m public liability insurance, and almost all our carers have their own insurance. Further, to uphold the TrustonTap Quality Care Standard, we provide our carers a bespoke personal portal through which they have access to over 30 training manuals and videos to support their professional development.
“All my life I have wanted to help and support people and I like to put other people first, before myself. I have a kind heart and consider myself responsible, tolerant, caring, honest, patient, attentive and punctual person.”
Register your details
First time using TrustonTap? We will ask a few simple questions to see what help you need.
Begin your search
We will show you a selection of carers and help you find one that meets your needs and your budget.
Connect with a carer
We will help you to connect with your chosen carer to arrange an introductory visit.Talk to us and see how you can become a TrustonTap carer
Become a carerWhatever your situation, you’re not alone. Explore our advice and support archive for helpful insights and guidance.
Costs can be very different depending on where you live and whether you need support during the day or at night, on weekdays or at weekends.
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TrustonTap insists that all our carers deliver service and support to you to a very high standard.
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For those people who look after someone with a disability or who is old or ill, there are various forms of help.
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