Meet our carers
Our wonderful carers are the lifeblood of what we do
Whether you need support by the hour, overnight or on a live-in basis, our fully-vetted, experienced local carers can provide the support and care your loved one needs.
Jean-Luc K
Richard M
Suraya W
Simone M
Davinder G
carer profile
Meet Melinda
“I love helping and caring for people. I am blessed to be able to give people compassion, kindness, care, and security in the comfort of their own homes. TrustonTap is a reliable and professional company that gives its clients and carers great support.”
carer profile
Meet Louise
“I have been working for TrustonTap for nearly five years.. I absolutely love my job, and caring for people. The job opportunities vary from client to client. Unlike some care agencies you solely look after set clients which gives you the opportunity to build up a great rapport with your clients. This enables the clients to have a better relationship with you. I have been a carer for 20+ years and worked in many care settings. I have found TrustonTap to be one of my most favourable companies to work for.”
Peace of mind, guaranteed.
We go to considerable lengths to select experienced carers who can deliver high quality, trustworthy and compassionate care to you.
Our applicants are required to answer 180 questions, provide two references and undertake in-depth interviews.
We also ensure that they have enhanced DBS, and we check and record their relevant training certificates. All our carers are self-employed and must be registered with HMRC. Overall, we list less than 10% of the carers that apply to us.
Core qualities of a TrustonTap carer
Respect
With ageing, independence and mental capacity reduce yet we know people want to retain as much independence as possible. Striking the right balance and respecting their decisions is important where apppropriate.
Empathy and Patience
Ageing can be a confusing and difficult process, as everyday tasks become more challenging. Our carers understand the emotions an elderly person may struggle with. It’s easy to become frustrated when simple tasks take longer.
Reliability
Giving you peace of mind that your carer will be there doing the best job they can ensuring your love eats, drinks and takes their medication properly.
Positive energy
Many older people can suffer from depression or anxiety, and a carer can be a much needed, positive presence in their world. It's much easier for a carer to encourage an uncooperative older person to eat and drink properly if they are cheerful and upbeat.
Observation
An elderly person’s physical or mental health can change quickly, and a good carer will pick up on these signs. Regular visits from the same carer can identify a loss of appetite, weight changes, increased confusion and irritability that are often signs of an underlying problem.
Experience and qualifications
We believe that experience and personality are more important than qualifications alone. Although the correct qualifications do of course have their place, especially for specialist care, hands-on experience enables our carers to offer the best possible quality of care.
carer testimonials
What our customers say about our carers
Person-centered care.
Our carers take a person-centred approach to care, which puts the care recipient at the centre of everything they do. Person-centred care considers the whole person, taking into account each individual’s unique qualities, abilities, interests, preferences and needs.
We recommend putting together a care plan, which can help you focus on what care you think is required, and will help your carer tailor their care to the person requiring care. All of our carers will know if a care plan has been produced and are given access to it so that they are fully informed. This is particularly important if they have to help prompt or administer medication, or if there is a DNR order in place.
