How it works

How care from TrustonTap works

At TrustonTap we help remove the stress and work with you to provide consistent, personalised home care based on your specific requirements.

Whatever care and support you need, our friendly team are here to help

Step 1

Give us a call

Arranging care begins by understanding all about you, your routine and lifestyle.
We can help with any advice and determine the most suitable carer in your area.

Step 2

Begin your search

We will show you a selection of the most suitable carers who match your needs and interests
Our visits are a minimum of one hour giving our carers plenty of time to chat and build a relationship.

Step 3

Meet your carer

We arrange for you to meet with the carer to ensure its right for you.
We will help you make a booking at the best time for you and your family.

testimonials

What our customers say
about their carers

01/11/25

“Zanele is a true professional: thorough, attentive, warm, respectful and with a great sense of humour. Highly recommended! ”

TS, Bicester

31/10/25

“Dominik is very supportive and my son gets on really well with him. Because they have similar interests this obviously helps, because my son is autistic. Dominik is a very polite and positive carer. I'm glad we have chosen him to support my son”

AB, Oxford

31/10/25

“Suraya is absolutely wonderful with my parents. She is kind, patient and caring towards them. They warmed to her immediately and look forward to her visits. We can't thank her enough for her help.”

SC, Oxford

31/10/25

“Marieta is a wonderful carer who has improved our lives immensely. She is kind and caring and always willing to help out. She is thoughtful and fun to have around and is very good at anticipating my husband's needs and cheering him when he is low or stressed. She is a very warm and positive person and I can strongly recommend her.”

GJ, Woodcote

31/10/25

“From the moment I met Florence I could tell she was the perfect fit for my daughter who has Physical and Mental disabilities. She has such positive energy and caring nature. My daughter looks forward to seeing her and has such a great time when she’s her. I would recommend her. It’s so important that when I leave my daughter I can relax and I can with Florence. ”

EH, Shipton under Wychwood

20/10/25

“Maureen is gentle and kind. She is also very intelligent and learnt the ways of the house and family quickly. She is naturally tidy and thorough. Truly Maureen was a delightful help. ”

17/10/25

“Paul is very pleased with Shingi .He does everything asked of him and is a very pleasant easy going man.”

4.7

TH, Peasedown St John

10/10/25

“Samantha is a reliable carer who my Aunt gets on with and appreciates. Any problems or concerns are addressed appropriately ”

28/09/25

“At the moment, Yvonne's duties mainly comprise helping our very experienced live-in carer get Mary up. This she does to our satisfaction, and the carer rates her. Currently, Yvonne is driving c 25 minutes; from December, it will be 6 minutes. We and she look forward to that as it will improve both her punctuality (which is not bad) and her value for money, making one hour stays feasible.”

RF, Oxford

19/09/25

“Excellent service.”

LE, Oxford

19/09/25

“Shama visited and supported my elderly father for an hour each day whilst I was away on holiday. Shama was friendly and very adaptable. She was happy to carry out a whole range of tasks. I felt I could rely on her to keep an eye on my father in my absence which helped to reduce my anxiety.”

NW, Oxford

15/09/25

“Got on well with Mum and I was happy to leave her in Firhana’s care.”

12/09/25

“Sheila is excellent, very easy to relate to and quick to learn. We look forward to her visits.”

SS, Faringdon

12/09/25

“She's amazing. My home looks so clean, smells clean, she's easy to talk to, really friendly. She loves my cats Leo and Simba . She's helped me a lot ”