The health of our customers and carers is of utmost importance during the Coronavirus (COVID-19) pandemic.
You may already receive some sort of care at home, or if your loved one has just been discharged from hospital, they may need some extra support for a few weeks. During the pandemic, they may need help with some practical tasks and also value some companionship, which will give you the peace of mind knowing that they are not alone. We realise how difficult self-isolation can be for the elderly or those with dementia, who are confused by this new way of life. Whatever support you need, we’re here to help.
It is fundamental that our carers follow infection control and prevention techniques, whilst supporting those who need care as best they can. These procedures will be adhered to whether they are at work or at home. If we all do this, we will minimise the chances of catching the infection, and therefore not spread the infection to our customers.
Government and NHS guidelines are being updated regularly, so it is important to follow the NHS guidelines in order to protect one another.