Home Care Services
Professional home care that puts your loved one first
Quality care that helps your loved one stay independent, comfortable, and safe at home. TrustonTap connects you with fully vetted, compassionate carers across Oxfordshire, Buckinghamshire and Berkshire – whether you need a few hours a week or round-the-clock support.
- Minimum one-hour visits, so we can really get to know you
- Flexible care plans – from companionship visits to live-in care
- Same carer wherever possible, for continuity and trust
- Quality care typically 25% less than traditional agencies
- Fully vetted, DBS-checked carers you can rely on
Get a free care assessment – call
0808 278 1112 or
Find care now
What is home care?
Home care means receiving support in your own home so you can stay independent for longer. A professional carer visits you at home to help with daily tasks such as washing, dressing, medication, meals, mobility, or simply having someone there for company.
With TrustonTap, you choose when care happens, how often, and what kind of support you receive – from a little help each week to full live-in care.
You choose your carer
We send you profiles of vetted carers who match your needs. You pick the one that feels right. Same carer every visit - no surprises (wherever possible).
Thoroughly vetted and trained
Every carer is DBS-checked, interviewed, and reference-checked. We only accept 10% of applicants. These are people we'd trust with our own families.
Care that fits your life
From an hour a day to live-in support. Start small and adjust as needs change. No long-term contracts - just reliable care when you need it.
Fast response
Need care quickly? Our carers typically respond within 24-48 hours. We'll get you carer profiles fast so you can make the right decision.
Get a free care assessment – call
Care services we provide
Personal care
Support with washing, dressing, medication reminders, and mobility. Helping your loved one maintain dignity and independence.
Companionship
Someone to talk to, share meals with, or accompany on outings. Reduces isolation and keeps minds active.
Domestic support
Light housework, meal preparation, laundry, and shopping. Keeping the home clean, safe, and comfortable.
Dementia care
Specialist support for memory loss and cognitive changes. Patient, person-centred care that adapts to behaviours and routines.
Overnight Care
Experienced care throughout the night with a carer staying in your home giving you peace of mind.
Live in Care
Stay independent at home with a dedicated carer who is always there, understanding all your specific needs and routines day and night.
Respite care
Regular breaks for family carers. Short-term or ongoing support so you can rest, work, or take a holiday knowing they're in safe hands.
Support for family carers
Our carers support people at different stages of life:
- Older adults wanting to stay in their own home
- People recovering from surgery or illness
- Those living with dementia or memory loss
- Individuals with physical disabilities or limited mobility
- People needing end-of-life care
- Families needing respite support
If you’re not sure what type of care is right, our team will talk you through the options.
How it works
1. Tell us what you need
Call us on Call 0808 278 1112. We’ll talk through care needs, routines, and preferences.
2. We find the right carer
Within 24-48 hours, we’ll send you profiles of suitable carers. You choose who you’d like – no obligation.
3. Meet your carer
Arrange a meeting with your carer or if not possible a video call . Make sure they’re the right fit before committing.
4. Care starts
We book your carer and support starts. Same person each time. Adjust hours or needs as you go.
Home care costs
Home care is usually charged by the hour, so you only pay for the support you actually need. With TrustonTap, carers set clear, transparent rates and you pay them directly through our platform.
Hourly home care typically starts from £20–£30 per hour, depending on the level of support required, and the carer’s experience.
Our prices are around 25% more affordable than traditional care agencies – with no long-term contracts and complete flexibility to increase or reduce hours as needs change.
If you’d like a personalised quote, call 0808 278 1112 and we’ll talk you through the options.
Home care vs other care options
Choosing the right type of care can be difficult. This simple comparison shows how personal care differs from other support options:
| Care Type | Best for | Level of Support | Typical Cost |
|---|---|---|---|
| Home care | Staying at home with flexible help | Hourly visits from a carer | £20–£30/hr |
| Live-in care | 24-hour support at home | Full-time day and night care | from £1,200 per week |
| Care Home | When home isn’t suitable | Residential staff and support | £1,100–£1,600/wk |
For many families, home care is a good place to start – providing just the support that’s needed, when it’s needed, while your loved one continues living in the place they know and love.
Funding options
- NHS Continuing Healthcare – may cover full costs if eligible
- Local authority funding – assessed based on needs and means
- Attendance Allowance – benefit for over 65s needing care
- Personal Independence Payment (PIP)
- Self-funding – pay directly
We’ll talk you through what’s available and help you access any funding you’re entitled to.
Ready to arrange care?
Every situation is different. We’ll listen to what you need and match you with the right carer – whether it’s a few hours of companionship or full-time nursing support.
We’re here to answer questions and arrange a free care assessment.
What families say
Common questions about care
- How quickly can care start?
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Once we know your needs, we approach our carers who typically respond within 24-48 hours. As soon as they confirm availability, we’ll send their profiles. You can then choose who you’d like and book them straightaway.
- Will I get the same carer each time?
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Yes. We ensure you have the same carer at each visit where every possible. We won’t send different people without talking to you first – and that’s usually only due to sickness or pre-arranged leave.
- How do you check your carers?
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Every carer goes through a multi-stage process: DBS background check, two references, individual interview, and skills assessment. We’ve taken on less than 10% of applicants over the last ten years. We only list carers we’d recommend to our own relatives.
- Can I meet the carer before deciding?
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Absolutely. We encourage you to meet your chosen carer. Where this cannot be easily arranged in person, we encourage you to arrange a video call (e.g. via Zoom). before committing. You should feel completely comfortable with your choice.
- What if care needs change?
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Care plans are flexible. You can increase or reduce hours, add new services, or switch to different types of care as needs evolve. No long-term contracts – just adjust as you go.
- Do you provide live-in care?
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Yes. We can arrange live-in carers for round-the-clock support. This is often more affordable than residential care while allowing your loved one to stay in familiar surroundings.