Providing the best possible care in St Albans, enabling people to continue to live comfortably at home
- Minimum one-hour visits, so we can really get to know you.
- The same carer visiting each time whenever possible.
- Flexible arrangements based on your needs
- Dedicated care team to support you before, during, and after care
- Quality care for 30% less than most traditional care agencies
or talk to our care team today on
We're here to answer any questions you may have
- How soon can I receive care?
Once we know your needs, we will approach our carers, who usually respond within 24-48 hours.
As soon as we know their availability we will send you their profiles. It’s then up to you to decide which carer you like and we can book that carer straightaway.
We recognise that it is helpful to meet a carer in advance of agreeing to an engagement. Where this cannot be easily arranged in person, we encourage you to arrange a video call (e.g. via Skype) with your recommended carer.
- How much does home care from TrustonTap cost?
Prices range from £15 – £25/hour depending on your care needs and carer experience.
- How do I find the right carer?
We will send you a selection of carer profiles and you choose your carer dependent on your specific requirements.
We will ensure that you have the same carer each time, we will not send you different carers without contacting you first. This is usually only due to sickness or leave.
- What checks are done on TrustonTap carers?
We carefully screen and interview all our trusted carers via a multi-stage recruitment process to ensure that all our carers are competent, compassionate, kind, honest and reliable.
Everyone is fully-vetted and DBS background checked.
Plus, we obtain two references on all carers that we take on, to ensure the good character of the people who will be supporting you.
We also conduct thorough individual interviews.
Over the last 3 years, we have taken on less than 5% of carers that have applied to us.
We only list those individuals who we would be happy to recommend to our own relatives.
800+ 5 Star Customer Reviews
“Very good all round support ”
“TrustonTap have helped our family to find carers a couple of times and we have found them to be helpful, easy to work with and reasonably priced. ”
AS, Letcombe Regis29/08/23
“They all work well”
“Keep doing what you are doing - well done.”
“Great support from TrustonTap. We were matched with a suitable carer within days. ”
“Generally when I have needed support from T on T it has been good”
“Very helpful on the occasions that I have phoned. ”
“Wendy seemed to warm to Immy from the very first visit. All good so far and look forward to her next visit. ”
“Fantastic support from the team, couldn’t be better. Thankyou so much ”
“I found my experience withTrustonTap very good. They supported me with all the information looking for a carer and found me a suitable match. ”
“Staff are very helpful, and I know I'll get excellent service when required. Invoices and direct debits work very well, though no communication around one incorrect invoice.”
“The system run by the team reflects them, efficient and reliable. ”
“The central Team have been very efficient, caring and helpful.”
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We provide consistent home care, home help, and companionship carers across St Albans from £17/hour.
The cathedral city of St Albans is the largest urban area in the City and District of St Albans in Hertfordshire, England. It is located approximately 20 miles (32 km) north-northwest of central London, 8 miles (13 km) south-west of Welwyn Garden City and 11 miles (18 km) south-south-east of Luton. St Albans was the first major town along the Watling Street for travellers heading north and it later became the Roman city of Verulamium. The area is situated inside the London commuter belt, which is of great importance to the city’s economy.
Since 1974, St Albans has been part of the City and District of St Albans, a newly formed borough. Letters patent from the Hertfordshire County Council dated 9 July 1974 transferred the area’s city status to the entire district. Local government services are now delivered by Hertfordshire County Council. Within the town, the Ashley, Batchwood, Clarence, Cunningham, Marshalswick South, St Peters, Sopwell and Verulam wards have no parish councils. A City Neighbourhood Committee has been responsible for small parks, playgrounds, open spaces, war memorials, allotments, and public conveniences in these wards since June 2013.
The city has two railway stations: St Albans City, located 0.5 miles (800 m) east of the city centre, and St Albans Abbey, located approximately 0.7 miles (1 km) south of the city station.
A frequent and swift rail service runs between St Albans City and central London on the Midland Main Line, which is served by Thameslink services. Suburban trains stop at all stations along the route, while express trains run non-stop to London St Pancras. In addition, trains run north to Luton, Harpenden, Luton Airport Parkway and Bedford. Abbey line trains are terminated at St Albans Abbey station.