Carer Quality

“Helen stood in for my mum’s usual carer, who was having a break. She instantly established a rapport with mum and liaised with both me and mum’s usual carer in advance. She was kind and caring with mum and they spent time sharing their love of gardening and plants. Thank you so much Helen. ”

“Sumaira and Will have a good working relationship. He particularly likes the time spent cooking and walking.”

“Prior to starting Annamarie had considered Estelle's interests so that she could build a relationship with her. Annamarie has only spent two sessions with my daughter before going on holiday but she was very pro-active and seems to know instinctively what she requires and how to approach her, which means I have every confidence in her. When the taxi arrived very early on the second morning she dealt with it calmly and Estelle said she did not feel worried at all. She has also taken time to talk to her sister too, which is great.”

“He is a caring carer who does a good job of washing me and putting me to bèd. His reliability has been good. I cannot fault this carer”

“Excellent support, Mum likes her, and care is excellent. My only complaint is that her profile clearly says that she can drive, and she can’t, which is a problem. [ TrustonTap- This is now corrected ]”

“It’s only been two weeks, but so far Natalie seems reliable, warm and hardworking - not to mention versatile in her skills. ”

“Karen arranged promptly to come and meet my Mother . She speaks clearly which is a great bonus for my mother who is quite deaf and is interested in her and her interests. They get on well and have a shared sense of humour so providing companionship will work well I think .”

“It is great to have Cathy checking in on my Mum regularly. She is very observant and her ideas to improve Mum's home environment are already very welcome and are bearing fruit. I particularly appreciate her emailed report each time she attends. Thank you!”

“I cannot recommend Sharon enough. She has been wonderful and has met all Mum's needs. She has been more than a carer, she has also been a friend.”

“I cannot thank you enough for finding such a wonderful person to care for my mum she was really fantastic. We find it hard to accept people at face value due to some awful situations that have arisen with trusting someone into your home and life as a whole, we'd become very cynical when it came to meeting someone new. However Suzy has completely restored our faith in trusting someone and infact was the highlight of mums day. Suzy is a credit to your company and indeed the caring profession as a whole. There are not enough words to say just how brilliant she is what with the incredible ability to build up a repore so easily and care for my mum with such compassion and professionaisim, going above and beyond to insure mum was happy and her personal needs were being taken care of with the upmost respect and dignity being shown at all times. Anyone having Suzy to care for them in their hour of need will feel very blessed indeed. Thank you so much TrustonTap & of course Suzy.”

“Anna Marie is a wonderfully gifted carer. My mother is very difficult and has a number of personality disorders. Anna Marie knows exactly how to deal with her in a kind and patient manner. She regularly feedback to me on how mum has been, as I can’t visit her myself at the moment, and this is invaluable. We all think the world of her and I can’t imagine how I would manage without her.”

“Karen is kind, thoughtful and calm. She has fitted in so well and we are very grateful.”

“My mother in law is super happy with Jean. Nothing is ever too much and she is always on time and efficient. ”

“Alison has been such a great support in every way. Helping me build my confidence to help care for my mum. I can’t put a value on a great carer. ”

“Debbie has been really excellent for my husband & me also..she is calm, knowledgeable & sensitive to his needs & really we feel we have struck gold with her..”