Carer Quality

“Dad had settled well with Jolanta and she has picked up his routine quickly.”

“He tries hard to be helpful. ”

“Susan was efficient, and made sure she came round to meet us prior to the organised date we needed her which was great. She has a calm demeanor and is polite with a friendly face. ”

“We have enjoyed getting to know Emily. She is proving to be efficient, hard-working, caring and reliable. We are very happy with her. She is helping us both greatly.”

“Suraya supports my mother and I by caring for Mum, usually when I need to go out for the day. We find Suraya warm, flexible and easy to get on with. The three of us work very well together as a team. Mum is familiar with Suraya and is happy to be with her all day when I'm out. I feel comfortable leaving Mum in Suraya's care. This enables me to relax and concentrate on what I need to do while I'm out. It is reassuring to naturally be at peace when away from Mum. We are very happy to have found Suraya and enjoy working with her.”

“Susan has been good with my father & reliable but she keeps working over her allotted HRS & some of the jobs we have asked her to do have not been done. She said she didn't have the time. Had to keep asking her to do things. Very friendly person.”

“She is absolutely perfect. She looks all over the house to find things that I need. She is kind, dependable and reliable. She is prepared to come back to me if I ever I should need her in an emergency. She really is the perfect carer”

“We were really nervous of getting a carer in for my dying mother; however Natalie was excellent from the moment she walked into the house!. She immediately put us all at ease with her clear, professional, kind approach. My Mum liked her straight away. I cannot praise Natalie highly enough; she was robust in knowing her role as a physical carer and very experienced at managing and communicating the role of the supporting services such as District Nurse. She was managing my elderly father and my dying mother on a nightly/daily basis with warmth, kindness and positive professionalism. She was also very experience at understanding medication and keeping records and guiding us where necessary. Suffice to say we found her excellent in every way and I found her absolutely trustworthy as well as a lovely young woman.”

“I am replying on behalf of my mother. She is very pleased with the support Sara is giving her.”

“Alison has established an excellent relationship with the care receiver.”

“Leanne has established an excellent relationship with the care-receiver”

“Ana has been very supportive so far. She remembers details, such as where I leave my keys, and attends to my needs so that I feel better after she has been. She has escorted me out in my wheelchair twice, and is a calming presence. Although sympathetic about my disability, she is not at all patronising, and I am glad to have her as my Carer.”

“Ana is very pleasant and reliable; I know that I can rely on her to come and help with the care of my father when I am not available. ”

“Beulah’s care and support over the last year has been invaluable. She has constantly found different ways to engage and stimulate Mums brain in what has been a difficult year for everyone. She prepares nutritious meals for Mum and her communication and flexibility is excellent. Don’t know what I’d do without her.”

“Liked Julie from the start she has bonded with my daughter Theresa and she is comfortable to be with. 4* moving to 5* ”