Carer Quality

“Ashleylouise's role is mainly in a supervisory capacity with mum. However, Ashleylouise is more than happy to offer help and support to mum when needed.”

“Aamena has been a friendly, flexible, discreet and quietly reassuring support to our relative, providing what was needed at a tricky moment in the latter's life. Aamena was able to adjust sensitively to our relative's needs and ways of doing things and we highly recommend her. (The 'value for money' box is not ticked as 5* because our relative was unwilling to accept the help on offer, it is not a reflection of the carer). ”

“Sharon has been a very friendly, flexible and reassuring support to our relative, providing what was needed at a tricky moment in the latter's life. Sharon was able to adjust to our relative's needs and ways of doing things and we highly recommend her. (The 'value for money' box is not ticked as 5* because our relative was unwilling to accept the help on offer, it is not a reflection of the carer).”

“Petra is very kind and considerate, and she treats my mother with great courtesy. The family has been very glad of the support she has given so far.”

“Alison is a very welcome, reliable and reassuring presence in our family. She is always cheerful, professional, caring, interesting and interested. Nothing is too much trouble. We would be lost without her and feel very lucky to have found her. If there were six stars we would give her 6! ”

“Hanna has been looking after my father but has been a great support for my mother who is living with Dads dementia, she is very calming & kind.”

“Jolanta was just the right person to help us overnight. She was always there on time to help in a quiet, capable and reassuring way and guided our family in the regular turning David needed. She sat up ready in the difficult nights when David was sinking, enabling our children to sleep and be ready to take over in the morning. I could recommend her for any caring role. Thank you again for putting me in touch with her”

“Julie arrived with a smile on her face and the right attitude. Her care made an instant difference and my mother benefited immediately from Julie’s style of compassionate care”

“Richard is cheerful, very approachable and able to settle my husband into a friendly mood. So far they seem to be comfortable in the tasks they have done together. He is equally helpful to me, and I have high hopes that we can build a good working relationship.”

“Anne came to cover both care hours and social hours at an evening's notice. She fitted in straight away and treated me with care and dignity. I do have another carer from TrustonTap but if I didn’t I would be happy to have Anne here on a more permanent basis, if needed. Anne was a good companion on social hours and carer during my care times. It was easy to have Anne here and I hope to have her here again soon. Anne would be an asset to any home needing any level of care. ”

“Zainab has been amazingly reliable, accommodating and gives a great level of care. My grandmother adores her and she has recently gone above and beyond her duties to cover another of my nans carers who has had to self isolate. Very pleased and lucky to have her! ”

“Fantastic and caring, ongoing support”

“Julie is one of the best.Her care and her mannerism is rare.One of a kind and an asset to TrustonTap. Highly recommended ”

“Fay is a wonderful help to me as she turns her hand to any task I may require help with. She is always cheerful and understanding.”

“Susan has proved herself very reliable, is clearly dedicated, and has built up a good relationship with both parents. She is kind, clear and patient and we are very happy to have found her. ”